At Yamatna, we are committed to providing an enjoyable and trustworthy entertainment experience for all our users.
As the products offered within the application are digital in nature (such as subscriptions, points, or additional content), we would like to clarify our refund policy as follows:
All in-app purchases are final and non-refundable once the payment has been successfully completed.
Refund requests will not be accepted if any part of the purchased product or subscription has been used after the transaction.
If a user encounters a technical issue that prevents them from accessing or using their purchased content, they must contact our support team or reach out via email within 48 hours of the purchase time.
The request must include transaction details (such as order number, time of purchase, and a description of the issue) so that we can review the case accurately.
The Yamatna management reserves the right to accept or reject refund requests based on the validity and verification of the reported issue.
We are committed to handling all requests fairly and transparently to ensure user satisfaction and maintain the quality of our services.